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Sega has removed Total War: Shogun 2 — Complete Edition from digital storefronts after a disastrous launch. The Complete Edition, a remaster of the 2011 strategy game that launched on Tuesday, promised upgrades including improved visuals and modernized controls. However, users discovered significant bugs and upscaling that appears to have been done by AI. This issue has led to an "Overwhelmingly Negative" rating on Steam and posts on Reddit showcasing artwork where users believe artificial intelligence messed up the images.

Sega and developer Creative Assembly wrote in a post stating they are aware the game has fallen short of expectations and their own standards. They agreed that the current experience is not where it needs to be. The two companies said they will reinstate the original game, while existing owners will still be able to access Complete Edition. Sega and Creative Assembly added that they are working closely with their development partner to identify the causes of these problems, deliver improvements, and ensure Shogun 2 – Complete Edition meets quality standards players expect from Total War.

A studio called Mataboo is also listed as a developer for the game on Steam, and it highlights its work on the project on its website. The removal follows complaints about technical issues that contradicted the promised upgrades. Sega aims to fix these problems before the remaster returns to sale.