Want to use AI to improve your work? Have it disagree with you

Excerpt: The opening of an article from The Conversation. Read the original for the full story.

The Conversation • Monideepa Tarafdar, Professor of Information Systems, UMass Amherst • October 2, 2026

Knowledge workers such as scientists, teachers, lawyers and business leaders are increasingly using generative artificial intelligence applications for tasks that demand imagination, creativity and problem-solving. Ironically, perhaps, recent research shows that people who interact with generative AI for work tasks can end up not thinking critically. They can surrender to AI’s quick and confident answers, which can lead to speedy but low-quality solutions.

Scholars refer to this increasingly prevalent problem as cognitive offloading .

Source: The Conversation • Monideepa Tarafdar, Professor of Information Systems, UMass Amherst • October 2, 2026

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